Last updated: 29 June 2026
This Privacy Policy explains how caseclosedmysteries.com collects and processes personal data about you.
1. Data Controller
LVL UP AS, company registration no. NO927 477 092MVA, is responsible for the company’s processing of personal data.
If you have any questions about this Privacy Policy or how we process information about you, you can contact us at:
Contact: contact@caseclosedmysteries.com
Website: caseclosedmysteries.com
2. Personal Data We Collect
When you visit our website, we store information about your device, such as browser type, IP address, time zone, and any cookies you have on the website. We also store information about how you interact with the website in order to provide you with the best possible user experience.
When you place an order with us, we collect personal data such as your email address, physical address, phone number, first and last name, and payment information.
We need this information to process your order, contact you in the event of any issues, and handle complaints or claims.
3. Purpose of Collection
We process your personal data in order to:
- Complete orders and fulfil our obligations as an online store.
- Send you information, offers, and customer service related to your purchase.
- Improve the user experience on the website and personalise content and marketing.
4. Sharing of Personal Data
Our online store depends on external partners in order to function properly. To fulfil the purposes described above, we share your personal data with the following services:
Shopify
We use WooCommerce as the platform for our online store. We self-host it on our own servers, so no persinally identifiable information is sent to WooCommerce. Some anonymous analytics data about the server might be sent to them.
Stripe
We use Stripe for payment processing. If you pay by card, your payment will be processed by Stripe. You can read more in Stripe’s Privacy Policy.
PayPal
If you pay via PayPal, PayPal will process your payment information. You can read more in PayPal’s Privacy Policy.
Klarna
We offer payment via Klarna. Klarna processes payment information in accordance with its own Privacy Policy.
Google Analytics
We use Google Analytics to analyse how visitors interact with the website. The data is stored on Google’s servers and is subject to Google’s Privacy Policy.
Facebook Pixel
We use Facebook Pixel to analyse interactions between the website and Facebook. You can read more in Facebook’s Privacy Policy.
5. Your Rights
You have the right to:
- Request access to and correction of inaccurate personal data about you.
- Request a copy of your personal data in an encrypted file.
- Request the deletion of your personal data, unless we are legally required to retain it, for example under accounting legislation.
- File a complaint with the Norwegian Data Protection Authority if you believe that we are not processing your data in accordance with the law.
For access or deletion requests, please contact us via:
caseclosedmysteries.com/contact
6. Changes to This Privacy Policy
LVL UP AS reserves the right to amend this Privacy Policy without prior notice.
In the event of significant changes, an updated version will be published at the top of this policy.